Question

Novastar receiving card configuration not working

Answer 1

When you encounter the problem that the Novastar receiving card configuration does not work, you can troubleshoot and solve it from the following aspects:

I. Check the hardware connection

1. Confirm the receiving card connection: Make sure that the receiving card is correctly connected to the corresponding interface of the LED display, and the connection is firm and not loose.

2. Check the power supply: Confirm that the power supply of the receiving card is normal, without voltage instability or power outage.

II. Check the software settings

1. Software version compatibility:

- Make sure that the Novastar software version used is compatible with the receiving card. Different versions of the software may support different receiving card models or functions.

- If the receiving card is not the same program version, it may cause color difference on the display. At this time, you need to select the program version suitable for the LED display in the software for loading.

2. Login and configuration:

- Open the Novastar system software, log in as an advanced user, and enter the correct password.

- Click "Display Configuration", select the correct serial port number, and confirm that the sending card resolution, graphics card output resolution, and display resolution are consistent.
- If you encounter any problems during the configuration process, such as the receiving card cannot be recognized or the configuration information cannot be saved, please check whether the software settings are correct or try to restart the software.

III. Check network settings

1. Network connection:

- If the receiving card transmits data through the network, please check whether the network connection is normal.

- Confirm whether the network settings (such as IP address, subnet mask, gateway, etc.) are correct.

2. Network stability:

- In the case of unstable network, data transmission may be affected, causing the receiving card configuration to not work. At this time, you can try to restart the network device or optimize the network environment.

IV. Check the error log

1. Software log:

- Check the error log in the Novastar software to understand the specific problems that occurred during the configuration process.

- Take corresponding measures according to the prompt information in the error log.

2. Hardware log:

- If the receiving card supports the hardware log function, please check the hardware log to get more information about the configuration failure.

V. Contact technical support

If the problem still cannot be solved after the above steps, it is recommended to contact Novastar's technical support team for further consultation and assistance. The technical support team can provide more professional solutions based on the specific situation.

VI. Other Notes

- Before making any configuration changes, be sure to back up the current configuration information to prevent data loss due to configuration failure.
- When using Novastar software, make sure the software is updated to the latest version for optimal performance and stability.

The above steps can usually solve the problem of Novastar receiving card configuration not working. If the problem persists, you may need to consider replacing the receiving card or performing a more in-depth technical analysis.

Answer 2

The configuration of Novastar receiving card mainly includes the following steps:

1. Select the appropriate receiving card model: Select the appropriate receiving card model according to the size, resolution and brightness requirements of the LED display.

2. Connect the receiving card and the control card: Use a network cable or other appropriate connection method to connect the receiving card and the control card.

3. Set the brightness and color mode: Adjust the brightness and color mode of the receiving card according to actual needs. The brightness setting should take into account the ambient brightness and viewing distance. The color mode can be selected as monochrome, dual color or full color, etc.

4. Configure the display mode and refresh rate: Select the appropriate display mode (such as static display, dynamic scanning, etc.) and a reasonable refresh rate according to the application scenario to avoid image flickering and afterimage.

5. Adjust the brightness balance and grayscale level: By adjusting the parameters of the receiving card, make the brightness of each area of ​​the display uniform and consistent, and set the appropriate grayscale level to improve the image detail display capability.

6. Set the brightness compensation: According to the brightness characteristics of the display, reasonably set the brightness compensation parameters to avoid the problem of uneven image brightness or too bright or too dark.

7. Software configuration: Use software such as NovaLCT, log in and enter the display configuration interface, select the correct serial port number and program version, and ensure normal communication between the receiving card and the sending card.

8. Other function settings: Depending on the specific model and function of the receiving card, additional functions such as temperature monitoring, voltage detection, and configuration file readback may also need to be set.

Please note that the specific configuration steps may vary depending on the receiving card model and software version. It is recommended to refer to the product manual or contact the manufacturer for detailed guidance.