When talking to customers on the phone, if the customer confirms that they are using direct-plug green light beads, I need to collect the following product information around the core point of green light color to more fully understand customer needs and provide appropriate solutions:
Basic product information
1. Model and specifications:
- Ask the customer about the specific model of the direct-plug green light beads used, such as F3, F5, etc., and the size specifications, such as 3mm, 5mm, etc.
2. Luminous color and brightness:
- Confirm whether the luminous color of the green light is pure green, emerald green or ordinary green, etc., and the customer's specific requirements for brightness.
3. Packaging form:
- Understand the packaging form of the beads, such as round head, flat head, etc., and whether there are special packaging requirements.
Electrical and performance parameters
1. Forward voltage (VF):
- The forward voltage of direct-plug green light beads of different models and specifications may be different, which is an important reference when selecting a driver power supply.
2. Current (IF):
- Understand the operating current range of the lamp beads to ensure that they will not exceed their rated current during use, thereby ensuring their service life and stability.
3. Luminous flux (Lm):
- Luminous flux is an important indicator for measuring the luminous intensity of lamp beads. Understanding luminous flux helps to evaluate the lighting effect of lamp beads.
4. Color temperature (K):
- Although color temperature is not the main concern for green LED lamp beads, it may be necessary to consider the color temperature matching with other light sources in some special applications.
Other related information
1. Application scenarios:
- Understand the specific application scenarios in which customers use direct-plug green lamp beads, such as indicator lights, display screens, lighting equipment, etc., so as to provide more targeted suggestions.
2. Batch demand and delivery time:
- If the customer has a batch purchase demand, it is necessary to ask for their specific purchase quantity and delivery time requirements in order to arrange production and logistics.
3. Price and cost:
- According to the information provided by the customer, evaluate the market price of direct-plug green lamp beads, and consider cost factors to provide customers with a reasonable quotation plan.
Supplier information
- If the customer has not yet determined the supplier, you can recommend some suppliers with good reputation and strength in the field of plug-in green light beads for reference and selection.
In summary, around the core point of green light color, the product information I need to collect includes basic product information, electrical and performance parameters, other relevant information, and supplier information. This information will help me better understand customer needs and provide appropriate solutions.